W H Y  Y O U   S H O U L D  S E L E C T  
J . M . T U R N E R  H O M E S,  I N C.

Turner Team Approach
The most important reason for selecting Turner Homes as your builder is the "Turner Team Approach." We firmly believe that to successfully build a custom home, you, your architect, and Turner Homes must all be involved from the very beginning. Only as a cohesive unit, with all members focused on your needs, can your custom home be conceived, designed, and built with the assurance that all your needs will be met. The "Turner Team Approach" creates a foundation most conducive to building a high quality home efficiently, on schedule, and within your budget.

Architectural, Engineering and Design Services
In most cases, a custom home will require professional design services. If you already have a pre-purchased set of plans that need to be personalized or if you want to start from scratch, Turner Homes can provide the guidance required to work most effectively with local architects, engineers, and interior designers.

Financial Stability & Buying Power
Our position as a sister company to a large regional commercial general contractor, J.M. Turner & Company, Inc., is very important. Many times, smaller builders are forced to stop work on projects because of slow payments on their other jobs. This may prevent them from paying suppliers or subcontractors, which can bring your job to a standstill through no fault of yours. Turner Homes' sound financial position ensures you will never experience these frustrations and offers you the peace of mind you deserve.

With an average combined residential and commercial annual volume in excess of $40 million, we are one of Southwest Virginia's largest building contractors. This position enables us to negotiate the best pricing with our material suppliers and subcontractors, which directly benefits you.

Quality Field Supervision
Daily supervision of the job site is handled by one of our experienced and customer service oriented superintendents. We provide supervision as needed for each job site. Every Turner Homes superintendent is experienced in scheduling, job site management, and possesses strong hands-on experience.

Our superintendents will maintain a constant line of communication with you, which will enable Turner Homes to meet or exceed your expectations. Without continuous communication between the contractor and customer, many issues can fall through the cracks. Our superintendents are equipped with pagers and cell phones. These tools are as important as any used during the construction process because they allow our superintendents to be accessible. Turner Homes' superintendents will contact you a minimum of once a week to provides updates on the project and to answer any questions you may have.

Experienced Support Personnel
Turner Homes' experienced personnel offer you a level of service unmatched by most residential contractors in Southwestern Virginia. Once the design phase is completed, your project will move to final pricing. Our estimators will already be familiar with your plans since they have assisted with quantifying and establishing preliminary budget figures. Once pricing is complete, your project manager will prepare final specifications, subcontracts, and the working schedule. Once started, your project will be assigned to a member of our accounting department, who will reconcile all invoices for approval and provide constant budget updates.

Quality Subcontractors
Subcontractor performance is critical to the success of any project. Turner Homes only works with reliable subcontractors, who meet our rigid requirements for financial stability, state and local licensing, insurability, and most importantly, quality workmanship. Our experience has shown time and time again that working with the most qualified subcontractors, even at a somewhat higher initial cost, is critical to the success of any project. Ultimately, this reduces the final project cost because it eliminates the need to go back and fix or enhance completed work.

Homeowner's Manual
There are many individual components that make up a home. There will also be several items requiring homeowner's periodic maintenance. Turner Homes builds fine quality homes and we want them to last. Our homeowner's manual includes all the warranty and instruction manuals associated with your house. Also included are cleaning instructions, maintenance procedures, service numbers, and emergency contact numbers for subcontractors and vendors. Every subcontractor and vendor is listed by trade and all relevant Turner Homes contacts are found in the manual for your convenience.

Extraordinary Post-Construction Service
Most builders only recognize the warranty on homes required by the state. Few respond enthusiastically to client issues during the warranty period. Turner Homes breaks the mold by offering an 18-month workmanship warranty. We are proud of our homes and are confident they are well built. A Turner Homes representative will contact you approximately 30 days and 60 days after the closing, and again after 12 months, to check on conditions at your home. We will promptly respond to any issue that may arise during the 12-month warranty period and will gladly guide you through any issues occurring after the warranty period.

Above all, Turner Homes recognizes that a new custom home is more than just a house to you - it's a dream come true. Therefore, we give you an unmatched level of service, and your home a personal touch, that ensures the construction process is as rewarding as the fulfillment of your dream.

130 Church Avenue, Roanoke, Virginia 24011
Post Office Box 2140, Roanoke, Virginia 24009
Voice: 540-343-6749 - Fax: 540-343-6031
e-mail: bhart@jmturner.com

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